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|  | | | | |  | Monika Pty Ltd is the Australasian distributor of Monika, a UK-based company which designs and builds PC-based food temperature monitoring systems for world markets. Food temperature monitoring is our specialist field - we aim to be the best at what we do without distraction. When you invest in a Monika system you are benefiting from 15 years'experience installing and supporting over 1500 sites worldwide. | |
| | Our vision is to replace error and fudge prone manual systems with automated best practice in food temperature monitoring across key food service industries in the Asia-Pacific region, from aged care and hospitality to defence and healthcare. Our goal is to deliver real, tangible cost-savings and benefits to our clients, including: | |
| - Reliable, paper-free, legal compliance
- Time-savings over manual methods
- Cost-savings - reduced stock losses, greater energy efficiency
- Improved plant maintenance
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| | Monika's design objective is simplicity - "Simple to install, simple to train, simple to use, simple to maintain". This is reflected in the recognition that our PC based system has achieved since launch in 2004: * 2005 - Foodservice Consultants - Society International (FCSI) Europe - Honourable Mention for distinguished design
* 2005 - Hospital Health & Aged Care Australia - Honourable Mention for distinguished design
* 2004 - Hostec-EurHotec at Hotelympia UK - Shortlist of five, new technology award
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| | | We combine high-level technical competence with knowledge of best practice in food safety management. In particular, we apply our understanding of Hazard Analysis and Critical Control Point (HACCP) principles to the way our systems are designed and developed. This means that with a Monika system, you can be 100% confident of your ability to monitor and report against a universally recognised method for food safety assurance. | |
| | As the key provider of food temperature monitoring systems in the Asia-Pacific region, we are continually seeking new ways to expand and enhance our service capability. We do this by appointing food service industry specialists as Monika representatives in regions where there is demand for our systems. With Monika Pty Ltd specialists operating in every Australian State and Territory, Monika clients can access the dedicated service of a local dealer for all their installation, service and support needs.
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| | | Our policy is "a life-long relationship with our customers". We offer service contracts on all our systems, covering telephone and VPN support, comprehensive on site breakdown cover with rapid call out response, annual on site service with probe calibration, and software upgrades. Training is available as required at competitive rates. | |
| | If our system or any part of it fails to perform to expected standards we will remove it and replace it without argument. More frequently our system will highlight faults in monitored equipment, and in the way your staff utilise that equipment. We are committed to helping you resolve these issues as part of our post installation support. Please note, however, that we do not provide food safety advice. Systems will be set up with default settings, and any alterations to these will be understood to be at client request. | |
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